Service Request

Becker Avionics > Service Request

Customer service

Becker Avionics is committed to high-quality products and guarantees comprehensive and rapid support. The highest standards of quality also apply to support and are an essential part of the company’s corporate culture.

Furthermore, a comprehensive network of more than 250 Dealers and Distributors constitute the backbone of the Becker Avionics Support Organization. Regional consignment stocks are available for rapid emergency loan or exchange. Four co-operating AOG centers in Europe and the United States offer their services 24 hours around the clock.

For specific problems, please contact our multilingual support-team directly. Our competent staff will be pleased to guide you through an extensive fault finding process. 

Warranty

Becker Avionics shall warrant all products in accordance with the product warranty statement. Becker Avionics equipment must be duly registered for warranty by submitting a properly completed online Warranty Registration form by the authorized installation agency. The Dealer shall cooperate and assist Becker Avionics in warranty administration. Warranty is void unless the product is installed by a qualified Becker Avionics Dealer.

Repair

Customer Service at Becker Avionics aims at eliminating the lengthy duration of repair caused by initial check of the state of the repair device, making a cost estimate for the repair and then waiting for customer’s approval.
Therefore we provide you with a pre-defined range for repair costs. This way you know in advance about the lowest and the highest price you need to pay to get your device repaired.

Download european repair flat rates
 
Download european repair order
 
Download scope of maintenance list

Service Request Form

Require service? Fill out the form either in english or german & let us help.
Please make sure to include your country code (e.g. 0049 / +49)
Please describe your service request.

By submitting your request to Becker Avionics, you agree to receiving calls and or E-Mails in order to answer your request as fast as possible.

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